Tuzi ko iyo bigeze ku kugura ibicuruzwa by’ibicuruzwa bitanga umusaruro, ibintu bitatu by’ingenzi bihangayikishije ni ibi bikurikira: Icya mbere, itariki yo kubigezaho ntabwo ari ku gihe, ubwiza bw’ibipimo n’ibyoherejwe nyabyo ntibihuye, kandi nta muntu uhari wo gusubiza serivisi nyuma yo kugurisha. Kubwibyo, mbere yuko buri gicuruzwa kiva mu ruganda, dufata amashusho tukayoherereza abakiriya kugira ngo bemeze. Dusezeranya gusubiza ibibazo nyuma yo kugurisha mu masaha 24. Twahaye buri mukiriya abakozi biteguye gukurikirana. Kugira ngo dukemure neza kandi vuba ibibazo nyuma yo kugurisha, umwaka ushize twatanze ibice miliyoni 5 ku bakiriya baturutse mu bihugu byinshi, ku gipimo cyiza cya 99.2%. Twatsinze icyemezo cya ISO kandi raporo irashobora kuboneka. Dufite abakiriya barenga 30 bamaze imyaka irenga 5 bakorana, kandi twujuje neza ibyo abakiriya bakeneye kandi dukemura ibibazo bari bafite impungenge.